Privacy Policy

Northern California Community Blood Bank (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how information may be collected, used, and protected when you visit nccbb.org or communicate with us through the website.

Information We Collect

We may collect information that you voluntarily provide, including:

• Your name, email address, telephone number, and mailing address.
• Information submitted through contact, volunteer, employment, blood drive, newsletter, or appointment-related forms.
• Messages, questions, comments, and other information you choose to send us.

We may also automatically collect limited technical information, including browser and device type, general location derived from an IP address, pages visited, referring website, approximate visit time, and cookie and analytics information.

Please do not submit confidential medical information through a general website contact form. Donor medical information and other protected health information are handled separately under the Northern California Community Blood Bank’s applicable privacy practices and secure donor systems.

How We Use Information

• Respond to questions and requests.
• Help schedule or coordinate blood donations and blood drives.
• Communicate about donation opportunities, services, events, and organizational updates.
• Process volunteer or employment inquiries.
• Operate, maintain, secure, and improve the website.
• Detect fraud, misuse, technical problems, or security threats.
• Meet legal, regulatory, and organizational requirements.

Sharing of Information

The Northern California Community Blood Bank does not sell personal information collected through this website.

We may share limited information with service providers that help us operate the website, send communications, manage forms, provide appointment services, analyze website performance, or protect our systems. These providers may use information only as necessary to perform services for the Northern California Community Blood Bank.

Information may also be disclosed when reasonably necessary to comply with law, respond to legal process, protect the safety or rights of the Northern California Community Blood Bank or others, or investigate suspected fraud or misuse.

Cookies and Analytics

The website may use cookies or similar technologies to remember preferences, understand website traffic, and improve website performance. You can limit or disable cookies through your browser settings. Some website features may not function properly when cookies are disabled.

Third-Party Websites and Services

The website may link to appointment platforms, social media services, maps, payment services, employment systems, or other websites operated by third parties. The Northern California Community Blood Bank does not control the privacy or security practices of those services. Please review their privacy policies before providing personal information.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information collected through the website. However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain information only for as long as reasonably necessary to fulfill the purpose for which it was collected, meet legal or regulatory requirements, resolve disputes, and maintain appropriate organizational records.

Your Choices

You may request that we update or correct contact information you have provided through the website. You may also unsubscribe from promotional email communications by following the instructions included in those messages or by contacting us. Requests involving donor records or medical information may be subject to separate verification, retention, and privacy requirements.

Children’s Privacy

This website is intended for a general audience and is not designed to knowingly collect personal information online from children under 13 without appropriate authorization.

Changes to This Policy

We may revise this Privacy Policy periodically. The revised version will be posted on this page with a new effective date.

Contact Us

Northern California Community Blood Bank
2524 Harrison Avenue, Eureka, CA 95501
Phone: 707-443-8004
Email: info@nccbb.org